Background checks

Handling a negative result found during a background check can be a sensitive and challenging task for employers. It’s important to approach this situation carefully and in compliance with legal requirements. Here are a few things to keep in mind as you respond to a disappointing result found during a background check:

First, it’s important to verify the information. Before taking any action, it’s essential to verify the report and confirm that the negative result is accurate. You are required by law to give the candidate a copy of any negative report. Hold off from taking any action — including taking the applicant out of consideration for a new job — until they have had a chance to respond. You should allow them at least a few business days. You may need to speak with your background check provider or the relevant authorities to confirm the information, and to understand the context and circumstances surrounding the discrepancy or negative result. Errors in court records can and do happen! Identity confusion is common as well — most criminal records are indexed only by name and date of birth, with the social security number used to confirm […]